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Shipping & Returns

SHIPPING POLICY

Shipping

I will do my best to make sure our customers get their products on time. Once your orders has been placed 1-2 day review and shipped, it will takes around 3-5 business days using USPS.

Return & Exchange Policy

Refund

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at natwanandrhoda@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. if can please provide Video or photos of damage, wrong item, defective, etc.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at natwanandrhoda@gmail.com

Wholesale Inquiries

Thank you for your interest in the Nature's Extract. For businesses located in the United States, please complete the following application for wholesale. Once submitted, your information will be reviewed by a member of our team, and we will be in touch within 3-5 business days. 

Fill out here: Form

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Nature's Extract

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